Branch Sales & Service Banker

First Citizens Bank; Chattanooga (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank in Chattanooga, TN is hiring a Sales and Service Representative to process transactions and assist customers, educating them on bank capabilities and referring sales opportunities to the appropriate partners.

The role emphasizes strong communication, customer service, sales ability, adaptability, teamwork and flexibility to handle multiple tasks and evolving priorities within a branch team.

Qualifications

• High School Diploma or GED.
• 6 months customer service experience.
• 1+ years of recent banking experience, ideally as a Bank Teller or Universal Banker.
• 1+ years of recent, high volume cash-handling (USD).
• Previous sales experience.

Responsibilities

• Serve as frontline to deliver service standards and identify opportunities for referrals.
• Process transactions and customer requests while ensuring accuracy and compliance.

Skills

Communication skills

Customer service

Sales skills

Adaptability

Teamwork

Flexibility

Education

High School Diploma or GED

Job description

First Citizens Bank in Chattanooga, TN is hiring a Sales and Service Representative to process transactions and assist customers, educating them on bank capabilities and referring sales opportunities to the appropriate partners.

The role emphasizes strong communication, customer service, sales ability, adaptability, teamwork and flexibility to handle multiple tasks and evolving priorities within a branch team.