Branch Sales & Customer Experience Specialist
W.W. Grainger, Inc.
A complete application in a minute
Tailored resume and cover letter, ready to send.
Benefits offered by this job
Job summary
Grainger is seeking a Branch Sales Associate in Billings, MT. You will connect with walk-in customers, maximize sales opportunities, and provide solutions with a friendly, can-do attitude.
In this full-time role, you will balance customer service with warehouse tasks, report to the Branch Manager, and contribute to a safe, efficient store environment. Training is provided and benefits start on day one.
Responsibilities
- Manage the entire customer experience, including appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
- Look for ways to maximize sales opportunities and encourage customer loyalty
- Adapt communication style to differing audiences in email, over phone, or in person
- Pick, prepare, and stage will call orders/shipping product
- Prepare customer backorders and put away other stock received
- Help with merchandising and perform showroom replenishment
- Perform inventory counts
- Learn and easily navigate through different computer systems for customer-facing and warehouse activities
- Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
- Agree to safety guidelines and comply with all process standards including wearing personal protective equipment
Job description
Grainger is seeking a Branch Sales Associate in Billings, MT. You will connect with walk-in customers, maximize sales opportunities, and provide solutions with a friendly, can-do attitude.
In this full-time role, you will balance customer service with warehouse tasks, report to the Branch Manager, and contribute to a safe, efficient store environment. Training is provided and benefits start on day one.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
