Branch Sales & Customer Experience Pro

Grainger; Stafford (TX); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) Retirement Savings Plan

Employee discounts

Tuition reimbursement

Student loan refinancing

Financial counseling

Paid time off

Job summary

Grainger in Stafford, TX is hiring a Branch Sales Associate to manage the customer experience from selection to loading, drive sales opportunities, and support daily warehouse tasks. You will report to the Branch Manager and operate across multiple computer systems, while maintaining safety standards.

The role requires flexibility to work branch hours and the physical ability to lift up to 50 pounds; benefits and training are provided.

Qualifications

• Customer-focused approach with ability to drive sales and provide solutions.
• Strong communication, relationship-building and teamwork skills.
• Ability to navigate multiple computer systems and warehouse tools.

Responsibilities

• Manage the entire customer experience from product selection to checkout and loading the customer vehicle.
• Look for opportunities to maximize sales and encourage loyalty.
• Adapt communication style for different audiences (email, phone, in person).
• Pick, prepare, and stage will-call orders and shipping products.
• Prepare customer backorders and stock replenishment.
• Assist merchandising and showroom replenishment.
• Perform inventory counts.
• Learn and operate multiple computer systems for customer-facing and warehouse activities.
• Maintain branch appearance and safety standards, wear PPE.

Skills

Customer service

Sales

Communication

Tools

Computer systems

Powered equipment

Job description

Grainger in Stafford, TX is hiring a Branch Sales Associate to manage the customer experience from selection to loading, drive sales opportunities, and support daily warehouse tasks. You will report to the Branch Manager and operate across multiple computer systems, while maintaining safety standards.

The role requires flexibility to work branch hours and the physical ability to lift up to 50 pounds; benefits and training are provided.