Branch Sales & Customer Experience Pro

W. W. Grainger; Key West (FL); On-site; USD 26,000 - 33,000; Full time

Job summary

W.W. Grainger, Inc. in Key West, FL is seeking a Branch Sales Specialist (Full Time) to connect with walk-in customers and support branch operations.

The role emphasizes maximizing sales opportunities through knowledge of products and a customer-first mindset. The position offers hourly pay with a base range of $19.86 to $24.81 per hour, plus benefits including health insurance from day one, PTO, 401(k) with company match, and employee discounts.

Qualifications

• High School Diploma or equivalent.
• 1+ years of experience in related field.
• Lift up to 50 pounds unassisted.
• Adapt communication and style to differing audiences whether it is different personality types, other team members, in writing/email, over phone, or in person
• Operate powered industrial equipment.

Responsibilities

• Use inclusive behaviors and multi-task/prioritization to serve as subject matter expert for branch team members
• Maximize sales opportunities and lead showroom promotions and product specials to exceed customer expectations
• Oversee the entire customer experience, including product selection, order entry, picking, loading customer vehicle
• Learn and navigate through several computer applications for customer-facing and warehouse activities
• Perform actions consistent with branch sales focus to maximize sales opportunities and encourage customer loyalty

Skills

Adapt communication style

Operate powered industrial equipment

Education

High School Diploma or equivalent

Job description

W.W. Grainger, Inc. in Key West, FL is seeking a Branch Sales Specialist (Full Time) to connect with walk-in customers and support branch operations.

The role emphasizes maximizing sales opportunities through knowledge of products and a customer-first mindset. The position offers hourly pay with a base range of $19.86 to $24.81 per hour, plus benefits including health insurance from day one, PTO, 401(k) with company match, and employee discounts.