Branch Sales Associate — Part Time with Flexible Hours

W. W. Grainger; Richmond (VA); On-site; USD 26,000 - 32,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO 18 days

Job summary

Grainger's Branch Sales Associate in Richmond, VA is a part-time role focused on delivering exceptional customer service, driving sales, and supporting warehouse tasks. You will guide walk-in customers, process orders, and help with merchandising while ensuring branch standards and safety guidelines are followed.

Reporting to the Store Manager, you will engage with customers across channels, pick and stage will-call orders, conduct inventory counts, and navigate multiple computer systems to

Responsibilities

• Manage the entire customer experience, including product selection, order entry, and safely loading customer vehicle.
• Look for ways to maximize sales opportunities and encourage customer loyalty.
• Adapt communication style to different audiences in email, phone, or in person.
• Pick, prepare, and stage will-call orders/shipping product.
• Prepare customer backorders and put away other stock received.
• Help with merchandising and showroom replenishment.
• Perform inventory counts.
• Navigate multiple computer systems for customer-facing and warehouse activities.
• Maintain branch appearance and follow safety guidelines.

Skills

Customer service

Sales

Communication

Inventory management

Job description

Grainger's Branch Sales Associate in Richmond, VA is a part-time role focused on delivering exceptional customer service, driving sales, and supporting warehouse tasks. You will guide walk-in customers, process orders, and help with merchandising while ensuring branch standards and safety guidelines are followed.

Reporting to the Store Manager, you will engage with customers across channels, pick and stage will-call orders, conduct inventory counts, and navigate multiple computer systems to