Part-Time Branch Sales & Customer Experience

W. W. Grainger; Virginia (MN); Hybrid; USD 30,000 - 38,000; Part time

Job summary

W.W. Grainger, Inc. is seeking a Part Time Branch Sales Associate in Dulles, VA to connect with walk-in customers, drive sales opportunities, and support warehouse tasks throughout the shift.

You will manage the customer experience, perform product selection and order entry, and adapt communication across channels. The role requires safety compliance and effective use of multiple computer systems.

Qualifications

• Flexibility to work any time within branch hours of operation.
• Will safely lift up to 50 pounds unassisted and heavier loads with assistance.
• Learn and operate powered industrial equipment.

Responsibilities

• Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
• Look for ways to maximize sales opportunities and encourage customer loyalty
• Adapt communication style to differing audiences in email, over phone, or in person
• Pick, prepare, and stage will call orders/shipping product
• Prepare customer backorders and put away other stock received
• Help with merchandising and perform showroom replenishment
• Perform inventory counts
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment

Job description

W.W. Grainger, Inc. is seeking a Part Time Branch Sales Associate in Dulles, VA to connect with walk-in customers, drive sales opportunities, and support warehouse tasks throughout the shift.

You will manage the customer experience, perform product selection and order entry, and adapt communication across channels. The role requires safety compliance and effective use of multiple computer systems.