Branch Relationship Manager – Cross-Sell & Grow Banking

DBS Bank Ltd; Helena (MT); On-site; USD 65,000 - 90,000; Full time

Job summary

DBS Bank Ltd is seeking a customer-focused Relationship Manager to drive acquisition and retention across the branch portfolio. You will develop strategies, build strong client relationships, and tailor banking solutions to meet needs in a dynamic environment.

Ideal candidates bring 3-5 years in banking sales or relationship roles, plus strong communication skills. Travel within the territory may be required as part of regional coverage and client engagement.

Qualifications

• Bachelor's degree or equivalent professional qualification.
• 3-5 years of experience in relationship management, sales, or customer service in banking or financial services.
• Track record of achieving sales targets and business growth.
• Strong interpersonal and communication skills.
• Willingness to travel within assigned territory as required.

Responsibilities

• Develop and execute relationship management strategies to drive customer acquisition and retention across assigned branch portfolio.
• Identify growth opportunities within existing customer base and cross-sell banking products and services.
• Build and maintain strong relationships with key customers, understanding their financial needs and providing tailored solutions.
• Collaborate with branch teams to achieve sales targets and business objectives.
• Monitor portfolio performance metrics and provide regular reporting to management.
• Conduct customer needs analysis and recommend appropriate banking solutions.
• Participate in branch marketing initiatives and customer engagement programs.
• Ensure compliance with bank policies, procedures, and regulatory requirements.
• Support branch operations and contribute to overall customer experience excellence.

Skills

Relationship mgmt

Sales

Customer service

Interpersonal skills

Communication

Education

Bachelor's degree

Tools

MS Office

Banking systems

Job description

DBS Bank Ltd is seeking a customer-focused Relationship Manager to drive acquisition and retention across the branch portfolio. You will develop strategies, build strong client relationships, and tailor banking solutions to meet needs in a dynamic environment.

Ideal candidates bring 3-5 years in banking sales or relationship roles, plus strong communication skills. Travel within the territory may be required as part of regional coverage and client engagement.