Officer, Branch Relationship Manager, Growth, Consumer Banking Group

DBS Bank Ltd; Helena (MT); On-site; USD 65,000 - 90,000; Full time

Job summary

DBS Bank Ltd is seeking a customer-focused Relationship Manager to drive acquisition and retention across the branch portfolio. You will develop strategies, build strong client relationships, and tailor banking solutions to meet needs in a dynamic environment.

Ideal candidates bring 3-5 years in banking sales or relationship roles, plus strong communication skills. Travel within the territory may be required as part of regional coverage and client engagement.

Qualifications

• Bachelor's degree or equivalent professional qualification.
• 3-5 years of experience in relationship management, sales, or customer service in banking or financial services.
• Track record of achieving sales targets and business growth.
• Strong interpersonal and communication skills.
• Willingness to travel within assigned territory as required.

Responsibilities

• Develop and execute relationship management strategies to drive customer acquisition and retention across assigned branch portfolio.
• Identify growth opportunities within existing customer base and cross-sell banking products and services.
• Build and maintain strong relationships with key customers, understanding their financial needs and providing tailored solutions.
• Collaborate with branch teams to achieve sales targets and business objectives.
• Monitor portfolio performance metrics and provide regular reporting to management.
• Conduct customer needs analysis and recommend appropriate banking solutions.
• Participate in branch marketing initiatives and customer engagement programs.
• Ensure compliance with bank policies, procedures, and regulatory requirements.
• Support branch operations and contribute to overall customer experience excellence.

Skills

Relationship mgmt

Sales

Customer service

Interpersonal skills

Communication

Education

Bachelor's degree

Tools

MS Office

Banking systems

Job description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

Develop and execute relationship management strategies to drive customer acquisition and retention across assigned branch portfolioIdentify growth opportunities within existing customer base and cross-sell banking products and servicesBuild and maintain strong relationships with key customers, understanding their financial needs and providing tailored solutionsCollaborate with branch teams to achieve sales targets and business objectivesMonitor portfolio performance metrics and provide regular reporting to managementConduct customer needs analysis and recommend appropriate banking solutionsParticipate in branch marketing initiatives and customer engagement programsEnsure compliance with bank policies, procedures, and regulatory requirementsSupport branch operations and contribute to overall customer experience excellence

Requirements

Bachelor's degree or equivalent professional qualificationMinimum 3-5 years of experience in relationship management, sales, or customer service in banking or financial servicesDemonstrated track record of achieving sales targets and business growthStrong interpersonal and communication skillsAbility to build and maintain professional relationshipsProficiency in banking systems and MS Office applicationsKnowledge of consumer banking products and servicesProblem-solving and analytical capabilitiesAbility to work independently and as part of a teamWillingness to travel within assigned territory as required

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location:

Habsiguda, HyderabadJob:Product SalesSchedule:RegularEmployee Status:Full time