Branch Relationship Banker: Sales & Service Expert

First National Bank Of Pennsylvania; Hazleton (Luzerne County); On-site; USD 38,000 - 60,000; Full time

Job summary

First National Bank Of Pennsylvania is seeking a Relationship Banker in the Retail unit at our Hazleton, PA location. The role focuses on delivering excellent customer service, processing basic banking transactions, and identifying opportunities to refer customers to Bank products.

You may work at various market locations as assigned. The incumbent will support the sales process, meet weekly referral goals, and follow bank standards while leveraging digital tools.

Qualifications

• High School or GED required.
• 0 years of job-related experience required.
• Excellent customer service and communication skills.
• Ability to use a PC and job-related software.

Responsibilities

• Promotes the sales process by greeting customers and identifying needs.
• Make recommendations for banking products and services.
• Achieve weekly sales/referral goals.
• Handle routine teller and operational tasks per policies and procedures.
• Maintain data quality for referrals, customers, and applications.

Skills

Customer service

Communication skills

Organizational skills

Analytical skills

Interpersonal skills

Detail-oriented

PC literacy

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

First National Bank Of Pennsylvania is seeking a Relationship Banker in the Retail unit at our Hazleton, PA location. The role focuses on delivering excellent customer service, processing basic banking transactions, and identifying opportunities to refer customers to Bank products.

You may work at various market locations as assigned. The incumbent will support the sales process, meet weekly referral goals, and follow bank standards while leveraging digital tools.