Branch Personal Banker - Grow Customer Wallet & Trust

PNC

Bradenton (FL)

On-site

USD 38,000 - 52,000

Full time

8 days ago

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Benefits offered by this job

Medical and vision benefits

401(k) with match

Pension and stock purchase plans

Educational assistance

Job summary

PNC is seeking a Personal Banker based in Bradenton, FL to acquire and deepen the branch customer base while delivering an exceptional customer experience. You will engage in proactive sales, utilize internal processes, and collaborate with ecosystem partners to grow the customer’s wallet share.

The role emphasizes building loyalty through personalized service, educating customers on financial options, and following branch procedures with sound risk management.

Qualifications

Associates or equivalent degree preferred.
3+ years of branch banking or related experience.
No Degree in education is acceptable with relevant experience.

Responsibilities

Acquires and deepens the branch customer base through proactive sales and service activities.
Manages the customer experience to improve financial wellbeing and loyalty.
Drives sales conversations via outbound calls, lobby engagement and appointments.
Educates customers on PNC solutions and leverages partnerships to grow wallet share.
Maintains risk controls and adheres to policy within daily branch operations.

Skills

Accountability

Banking

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Relationship Building

Education

Associates or equivalent degree

No Degree

Job description

The role emphasizes building loyalty through personalized service, educating customers on financial options, and following branch procedures with sound risk management.

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