Personal Banker: Grow Loyal Customer Relationships

PNC Financial Services Group, Inc.; Naples (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Pension and stock purchase plans

Job summary

PNC Financial Services Group, Inc. seeks a Personal Banker in Naples, FL to acquire and deepen the branch customer base through proactive sales and service activities.

You will manage the customer experience and identify opportunities to improve financial wellbeing while collaborating with ecosystem partners to grow the customer share of wallet. You will deliver a full PNC conversation with every client interaction to identify appropriate solutions, leveraging technology and relationships to

Qualifications

• Associates degree or equivalent required with related experience or product knowledge.
• Typically requires 3+ years of experience in a similar role.
• Experience with banking products and customer service is preferred.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet and loyalty.
• Deliver a full PNC conversation with every client interaction to identify solutions.

Skills

Banking

Customer Experience

Client Loyalty

Sales

Identifying Opportunities

Leveraging Technology

Proactive Sales

Customer Service

Education

Associates degree or equivalent

Job description

PNC Financial Services Group, Inc. seeks a Personal Banker in Naples, FL to acquire and deepen the branch customer base through proactive sales and service activities.

You will manage the customer experience and identify opportunities to improve financial wellbeing while collaborating with ecosystem partners to grow the customer share of wallet. You will deliver a full PNC conversation with every client interaction to identify appropriate solutions, leveraging technology and relationships to