Branch Personal Banker: Grow Customer Loyalty & Wealth

PNC; Birmingham (MI); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

401(k) with PNC match

Paid holidays

Job summary

PNC is seeking a Personal Banker based at the Birmingham Balmoral Place Branch in Birmingham, MI. The role emphasizes proactive sales, excellent customer service, and using PNC solutions to improve customers' financial wellbeing.

You will engage in lobby activities, conduct outbound and inbound interactions, and partner with ecosystem connections to deliver a full PNC conversation with every client. Build loyalty and drive branch revenue while managing risk and compliance.

Qualifications

• Associates or equivalent degree typically required; 3+ years experience preferred.
• In lieu of a degree, a comparable combination of education, job-specific certification(s) and experience may be considered.
• No required certifications or licenses specified.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborates with ecosystem partners to grow share of wallet and loyalty.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Personal Banker based at the Birmingham Balmoral Place Branch in Birmingham, MI. The role emphasizes proactive sales, excellent customer service, and using PNC solutions to improve customers' financial wellbeing.

You will engage in lobby activities, conduct outbound and inbound interactions, and partner with ecosystem connections to deliver a full PNC conversation with every client. Build loyalty and drive branch revenue while managing risk and compliance.