Personal Banker: Drive Customer Growth & Loyalty

PNC; Eastdale (TN); Vor Ort; USD 35.000 - 55.000; Vollzeit

Zusammenfassung

PNC seeks a Personal Banker for its Montgomery, Alabama branch. You will engage customers, understand financial goals, open accounts, and deliver excellent service while expanding the bank's relationship footprint through proactive outreach.

Collaborating with partners, you will promote PNC solutions, guide clients through digital tools, and help them achieve financial wellbeing. You will participate in daily branch operations and uphold risk controls to protect customers and the bank.

Qualifikationen

• Knowledge, skills and abilities required for the role.
• Basic banking product knowledge and customer service principles.

Aufgaben

• Acquire and deepen branch customer base through proactive sales and service.
• Manage customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer wallet share.
• Position PNC solutions to drive new revenue and loyalty.
• Drive proactive sales conversations through a defined sales process and lobby engagement.
• Deliver a full PNC conversation with every client interaction to identify suitable solutions.
• Leverage partnerships to acquire, expand and retain relationships.
• Create customer loyalty and expand wallet share through differentiated service.

Kenntnisse

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Jobbeschreibung

PNC seeks a Personal Banker for its Montgomery, Alabama branch. You will engage customers, understand financial goals, open accounts, and deliver excellent service while expanding the bank's relationship footprint through proactive outreach.

Collaborating with partners, you will promote PNC solutions, guide clients through digital tools, and help them achieve financial wellbeing. You will participate in daily branch operations and uphold risk controls to protect customers and the bank.