Branch Operations & Yard Support Specialist

Ritchie Bros.; Las Vegas (NV); On-site; USD 38,000 - 52,000; Full time

Job summary

Ritchie Bros. in Las Vegas, NV is seeking a Branch Operations Assistant to support yard operations and customer service during live auctions. You will handle clerical duties, data entry, and vehicle check‑in, ensuring information is recorded accurately for every sale.

You’ll learn forklift operation within 90 days, assist with vehicle detailing, and help move vehicles around the branch in all weather conditions, contributing to a smooth auction day and excellent customer experience.

Qualifications

• Experience leading teams and coordinating yard operations.
• Strong time management and organizational skills.
• Willing to learn forklift operation within 90 days.
• Excellent verbal and written communication with customers and staff.
• Outdoor work in all weather conditions.

Responsibilities

• Provide customer support via mail, telephone, and direct personal contact.
• Process orders, assignments, and enter data into the computer system.
• Reference pricing and delivery information.
• Respond to customer questions, complaints, and requests.
• Perform word processing, filing, and related clerical duties.
• Process all necessary paperwork for auction day and secure approvals.
• Follow established procedures under close supervisor direction.
• Open to learning automobile titling.
• Assist with other office functions as needed.
• Vehicle check‑in by recording and filing information on vehicles assigned to the facility.
• Detail vehicles to improve appearance for auction value.
• Safely operate passenger vehicles to move vehicles around the facility and store them.
• Assist visitors and direct them to the right person.
• Experienced loader operation.
• Report policy violations to supervisor immediately.
• Act as subject matter expert for Yard Attendants, Loader Operators, and Customer Service Representatives.
• Other duties as assigned per business needs.

Job description

Ritchie Bros. in Las Vegas, NV is seeking a Branch Operations Assistant to support yard operations and customer service during live auctions. You will handle clerical duties, data entry, and vehicle check‑in, ensuring information is recorded accurately for every sale.

You’ll learn forklift operation within 90 days, assist with vehicle detailing, and help move vehicles around the branch in all weather conditions, contributing to a smooth auction day and excellent customer experience.