Branch Operations Support Specialist

F.N.B. Corporation; Hermitage (Mercer County); Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

F.N.B. Corporation is seeking a Branch Operational Support Representative to assist with complex branch issues and ensure consistent information flow via the HELP Line and department mailbox.

You will support branch openings, consolidations, and acquisitions, coordinating with vendors and training staff on equipment and procedures. The role emphasizes risk and compliance liaison activities, with guidance on CIP, Beneficial Ownership, and documentation reviews, contributing to enterprise-wide

Qualifications

• High school education required or equivalent; basic literacy and numeracy.
• Experience in customer service or banking support is advantageous.
• Familiarity with standard office software and procedures is expected.

Responsabilités

• Provide timely, courteous support to customer-facing staff via HELP Line and mailbox.
• Assist in branch openings, consolidations, closures, and acquisitions, coordinating with vendors.
• Ensure adherence to regulatory requirements and internal policies in daily tasks.

Connaissances

Customer service

Communication

Detail oriented

Multi-tasking

PC skills

MS Word

MS Excel

MS PowerPoint

Banking software knowledge

Formation

High School Diploma or GED

Outils

Premier Teller

Business Process Manager

Web Director

Description du poste

F.N.B. Corporation is seeking a Branch Operational Support Representative to assist with complex branch issues and ensure consistent information flow via the HELP Line and department mailbox.

You will support branch openings, consolidations, and acquisitions, coordinating with vendors and training staff on equipment and procedures. The role emphasizes risk and compliance liaison activities, with guidance on CIP, Beneficial Ownership, and documentation reviews, contributing to enterprise-wide