Branch Operations & Sales Lead

Peoples Bank; Pleasureville (KY); On-site; USD 38,000 - 52,000; Full time

Job summary

Peoples Bank in Pleasureville, KY seeks a Regular Full Time Admin Support Supervisor to assist the Branch Manager with day-to-day operations, staff development, and sales goals. The role emphasizes trust, customer service, and cross-selling, with expectations to train staff, maintain compliance, and use Salesforce for client interactions.

The position requires a high school diploma or GED, 1–2 years of customer-facing experience, and willingness to travel to training centers as needed.

Qualifications

• High school diploma or GED with 1–2 years related experience.
• Extensive customer contact experience required.
• Able to coach and give feedback to team.
• Self-motivated and assertive with a sales mindset.
• Strong oral and written communication with cross-selling skills.
• Valid driver’s license and ability to travel to internal training.

Responsibilities

• Oversee day-to-day branch operations with staff.
• Assist Branch Manager in hiring and developing high-quality staff.
• Ensure branch adherence to policies and Retail Branch Standards.
• Lead by example to achieve sales results and coach the PEBO way.
• Maintain client confidentiality and build trust with customers and staff.
• Utilize Salesforce for client interactions and sales activities.
• Attract new relationships and retain existing ones; manage sales pipeline.
• Respond to client concerns with timely follow-up and solutions.

Skills

Coaching

Sales mindset

Communication

Customer service

Cross-selling

Education

High school diploma or GED

Tools

Salesforce

Job description

Peoples Bank in Pleasureville, KY seeks a Regular Full Time Admin Support Supervisor to assist the Branch Manager with day-to-day operations, staff development, and sales goals. The role emphasizes trust, customer service, and cross-selling, with expectations to train staff, maintain compliance, and use Salesforce for client interactions.

The position requires a high school diploma or GED, 1–2 years of customer-facing experience, and willingness to travel to training centers as needed.