Lead Teller & Branch Operations Leader

Peoples-Bank; Vanceburg (KY); On-site; USD 40,000 - 56,000; Full time

Job summary

Peoples Bank in Vanceburg, KY is seeking a Head Teller to manage the day-to-day branch teller operations and support the Branch Manager in meeting goals. You will coach and develop tellers, process deposits and teller transactions, and ensure compliance with bank policies and audits.

This role requires reliability, customer service excellence, and the ability to work a flexible schedule in a community-focused bank environment. Join a team that values integrity and teamwork.

Qualifications

• High school diploma or GED required with strong organizational skills.
• Experience in customer service and branch operations preferred.
• Ability to coach tellers and uphold audit standards.

Responsibilities

• Lead day-to-day operations of the branch teller line and schedule coverage.
• Provide coaching to teller staff and monitor performance.
• Ensure branch audits pass by following SOPs and policy updates.
• Process deposits, teller transactions, and referrals to partners.
• Deliver exceptional customer service with integrity and professionalism.
• Assist with hiring and manage daily branch operations as needed.

Skills

Customer service

Leadership

Coaching

Audit readiness

Sales

Communication

Education

High School Diploma or GED

Tools

Salesforce

Windows

Microsoft Office

Job description

Peoples Bank in Vanceburg, KY is seeking a Head Teller to manage the day-to-day branch teller operations and support the Branch Manager in meeting goals. You will coach and develop tellers, process deposits and teller transactions, and ensure compliance with bank policies and audits.

This role requires reliability, customer service excellence, and the ability to work a flexible schedule in a community-focused bank environment. Join a team that values integrity and teamwork.