Branch Operations & Sales Administrator (Flexible Hours)

Miura; West Chicago (IL); On-site; USD 42,000 - 66,000; Full time

Job summary

Miura in West Chicago, IL, is seeking a Branch Administrator to provide comprehensive administrative and operational support to the branch. You will manage maintenance order data, process sales orders, coordinate shipments, and maintain inventory and customer records.

Responsibilities include preparing reports for maintenance analysis, handling accounts payable/receivable, and assisting with onboarding and day-to-day office tasks. Strong Excel skills and logistics knowledge are required.

Qualifications

• Minimum of three years of customer service experience.
• Minimum of three years of sales order processing experience.
• Proficiency in Microsoft Office applications, particularly Excel.
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills.
• Knowledge of logistics and transportation processes.
• Ability to collaborate with individuals at varying experience levels and manage concurrent projects.
• Working knowledge of accounting practices including accounts payable, accounts receivable, and collections.

Responsibilities

• Answer incoming calls, respond to routine inquiries, and direct callers to the appropriate individual or department.
• Process customer orders and approval requests, and obtain required documentation from sales representatives and customers.
• Create sales orders, prepare and issue pro forma invoices as needed, and submit supporting documentation.
• Monitor project status and communicate updates to the Maintenance team.
• Coordinate order fulfillment and shipment arrangements.
• Prepare and process internal fund transfer requests and sales splits.
• Prepare customer quotations in line with pricing and approvals.
• Support the Maintenance department with contract preparation, tracking, and system entry.
• Assist with maintenance scheduling and related customer coordination.
• Provide administrative support to the Maintenance team and request required information.
• Collect, organize, and provide operational data and reports to Maintenance management.
• Maintain complete, accurate customer files.
• Complete month-end inventory activities and data entry.
• Maintain ERP records including customer and equipment links and address changes.
• Process rebates, commissions, and related transactions.
• Manage branch inventory, order parts, and receive products.
• Process and document warranty requests.
• Support accounts payable/receivable with aging and collections follow-up.
• Coordinate routine office management needs and onboarding for new hires.

Job description

Miura in West Chicago, IL, is seeking a Branch Administrator to provide comprehensive administrative and operational support to the branch. You will manage maintenance order data, process sales orders, coordinate shipments, and maintain inventory and customer records.

Responsibilities include preparing reports for maintenance analysis, handling accounts payable/receivable, and assisting with onboarding and day-to-day office tasks. Strong Excel skills and logistics knowledge are required.