Branch Admin & Sales Support Specialist

W&B SERVICE COMPANY LLC; Na-Au-Say Township (IL); On-site; USD 25,000 - 28,000; Full time

Job summary

W&B Service Company in Joliet, IL is seeking a Branch Administrator / Sales Support Coordinator to handle administrative duties, invoice processing, and title/registration coordination for equipment sales.

The role requires strong attention to detail, organization, and cross-functional collaboration with Sales, Operations, and Accounting teams; prior dealership experience is preferred. This is a full-time on-site position in Joliet.

Qualifications

• High school diploma or GED required; associate degree or related education preferred.
• 3+ years of administrative, sales support, title/registration, or dealership experience preferred.
• Experience supporting commercial vehicle, trailer, automotive, heavy-equipment, or similar dealership operations strongly preferred.

Responsibilities

• Provide administrative support to the Branch Manager and Sales team.
• Prepare and process invoices for new and used trailer/equipment sales.
• Process and issue temporary registration permits/tags in accordance with applicable requirements.
• Prepare, submit, track, and maintain title and registration documentation for equipment sales.
• Coordinate title and registration transactions with the Illinois Secretary of State, title/tag agencies, customers, lenders, and other applicable parties.
• Review sales documentation for completeness and accuracy before invoicing and title processing.
• Maintain accurate records of titles, MSOs/MCOs, registrations, temporary tags, bills of sale, delivery receipts, and other sales documentation.
• Track outstanding titles and documentation and follow up with appropriate parties to resolve discrepancies or missing information.
• Assist with equipment inventory records and coordinate documentation for incoming and sold units.
• Assist Sales with financing documentation and customer paperwork as needed.
• Coordinate with Corporate Accounting regarding sales transactions, payments, deposits, and supporting documentation.
• Maintain organized electronic and physical branch records in accordance with company procedures.
• Communicate with customers regarding documentation, title, registration, and delivery requirements.
• Assist in developing and maintaining administrative processes for the branch as operations grow.
• Provide general branch administrative support as needed.
• Perform other duties as assigned to support branch and business needs.

Skills

Attention to detail

Organizational skills

Customer service

Communication skills

Cross-functional collaboration

Education

High school diploma or GED

Associate degree or related education preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

W&B Service Company in Joliet, IL is seeking a Branch Administrator / Sales Support Coordinator to handle administrative duties, invoice processing, and title/registration coordination for equipment sales.

The role requires strong attention to detail, organization, and cross-functional collaboration with Sales, Operations, and Accounting teams; prior dealership experience is preferred. This is a full-time on-site position in Joliet.