Branch Admin & Operations Coordinator

Miura America Co., LTD; West Chicago (IL); Presencial; USD 45 000 - 65 000; Tempo integral

Resumo da oferta

Miura America Co., LTD is seeking a Branch Administrator to provide comprehensive administrative and operational support at the West Chicago branch. You will handle order processing, shipment coordination, inventory control, customer account support, and day-to-day office administration.

The role requires 3+ years in customer service and sales order processing, plus strong Excel skills and excellent communication.

Qualificações

• Three years minimum of customer service experience.
• Three years minimum of sales order processing experience.
• Proficiency with Microsoft Excel.
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Knowledge of logistics and transportation processes.
• Ability to collaborate with varied levels of experience.
• Ability to prioritize multiple responsibilities and manage concurrent projects.
• Knowledge of accounting practices including AP/AR/collections.

Responsabilidades

• Answer calls, respond to inquiries, and direct to appropriate department.
• Process customer orders and approval requests with required documentation.
• Create sales orders, issue pro forma invoices, and submit documentation.
• Monitor project status and communicate updates to the Maintenance team.
• Coordinate order fulfillment and shipment arrangements.
• Process and document financial transfers and sales splits.
• Prepare customer quotations aligned with pricing rules.
• Support Maintenance with contract prep, tracking and system entry.
• Assist with maintenance scheduling and customer coordination.
• Provide data and reports to Maintenance management.
• Maintain accurate customer files and ERP records.
• Perform month-end inventory activities and data entry.
• Establish customer codes and maintain customer data.
• Process rebates, commissions and related transactions.
• Support accounts receivable and collections activities.
• Coordinate routine office management needs.

Conhecimentos

Customer service

Sales order processing

Communication skills

Organizational skills

Time management

Collaboration

Learning new systems

Working under pressure

Ferramentas

Microsoft Excel

Descrição da oferta de emprego

Miura America Co., LTD is seeking a Branch Administrator to provide comprehensive administrative and operational support at the West Chicago branch. You will handle order processing, shipment coordination, inventory control, customer account support, and day-to-day office administration.

The role requires 3+ years in customer service and sales order processing, plus strong Excel skills and excellent communication.