Branch Operations Leader - Warehouse & Inventory

Sonepar Canada, Inc.; Indianapolis (IN); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off & holidays

401K match

Profit Sharing

Tuition reimbursement

Job summary

Echo Electric in Indianapolis is seeking an Operations Manager to lead warehouse and administrative functions, driving efficiency and service quality at the branch. You will oversee inventory movement, staff development, safety programs, and collaboration with Sales to fulfill customer orders while identifying process improvements to strengthen performance and profitability.

The role offers a competitive salary with eligibility for an incentive plan, and the chance to contribute to a growing

Qualifications

• 3–5 years of progressive operations, distribution, or branch leadership experience.
• Demonstrated success improving safety, inventory accuracy, service levels, productivity, or operating consistency.
• Bachelor’s degree in business/management or a related field.

Responsibilities

• Direct and coordinate warehouse and administrative functions to assure that associates are efficiently and effectively providing services required in a manner that promotes quality customer service.
• Participate in recruitment process and selection process.
• Ensure direct staff are being developed through training and performance management initiatives.
• Manage the movement and audit of inventory.
• Coordinate inventory preparation, cycle inventory counts with RF system, vendor returns, product displays, and promotional material for counter sales area.
• Oversee debit memo process in working with accounting to expedite past dues, manage cash and credit transactions, customer credit approvals, pricing contracts, and job que management.
• Ensure appropriate response time to incoming calls, emails, and any other communication needed.
• Maintain customer relationships and trust ensuring appropriate follow-up and problem resolution.
• Assist with branch safety activities, ensure overall facility security and building management, and report all accidents in a timely manner with the guidance of HR.
• Support other branches in efforts to secure customer orders working with Sales team and Managers.

Skills

Operations leadership

Inventory control

Team development

Microsoft Office

Communication

Safety improvement

Education

Bachelor’s degree in business/management

Tools

Inventory management systems

Job description

Echo Electric in Indianapolis is seeking an Operations Manager to lead warehouse and administrative functions, driving efficiency and service quality at the branch. You will oversee inventory movement, staff development, safety programs, and collaboration with Sales to fulfill customer orders while identifying process improvements to strengthen performance and profitability.

The role offers a competitive salary with eligibility for an incentive plan, and the chance to contribute to a growing