Branch Operations Leader — Warehouse, Delivery & Service

Industrial Supply; Gillette (WY); On-site; USD 55,000 - 75,000; Full time

Job summary

Industrial Supply in Gillette, WY seeks a hands-on Branch Supervisor to lead daily operations of the Gillette branch. You’ll oversee warehouse operations, inventory, order fulfillment, deliveries, customer service, and employee performance while coordinating with the sales team to meet customer needs.

This is a working supervisor role; you’ll lead the team and jump in to help with daily branch operations when needed. Prior supervisory experience and strong organizational skills are essential.

Qualifications

• Experience in warehouse, distribution, branch, store, or similar operations.
• Leadership or supervisory experience.
• Strong organizational and problem-solving skills.
• Understanding of inventory, receiving, and order fulfillment.
• Strong communication and customer service skills.

Responsibilities

• Lead daily branch operations, including warehouse, inventory, order fulfillment, deliveries, and customer service.
• Supervise, coach, and support branch employees.
• Set clear expectations for safety, accuracy, productivity, and customer service.
• Oversee receiving, stocking, picking, packing, and delivery activities.
• Maintain accurate inventory and help resolve inventory discrepancies.
• Coordinate with inside and outside sales teams to meet customer needs.
• Assist customers and help resolve service or order issues.
• Manage employee schedules, time records, performance reviews, and staffing needs.
• Maintain a clean, organized, and safe branch, warehouse, equipment, and vehicles.
• Ensure company procedures and safety expectations are followed.
• Step into warehouse, delivery, customer service, or VMI responsibilities when needed.
• Look for ways to improve branch efficiency, organization, and service.

Skills

Leadership

Inventory management

Customer service

Communication

Problem solving

Tools

Inventory systems

Order management systems

Vehicle operation

Job description

Industrial Supply in Gillette, WY seeks a hands-on Branch Supervisor to lead daily operations of the Gillette branch. You’ll oversee warehouse operations, inventory, order fulfillment, deliveries, customer service, and employee performance while coordinating with the sales team to meet customer needs.

This is a working supervisor role; you’ll lead the team and jump in to help with daily branch operations when needed. Prior supervisory experience and strong organizational skills are essential.