Hands-On Branch Leader: Inventory & Service

Industrial Supply Corporation; Gillette (WY); On-site; USD 48,000 - 72,000; Full time

Job summary

Industrial Supply is seeking a hands-on Branch Supervisor for the Gillette, Wyoming location. You will lead the day-to-day operations of the Gillette branch, overseeing warehouse, inventory, order fulfillment, deliveries, customer service, and employee performance while collaborating with the sales team to serve customers.

This working supervisor role requires you to lead the team and jump in to daily branch operations when needed, maintaining a safe, organized, and productive environment.

Qualifications

• Experience in warehouse, distribution, branch, store, or similar operations.
• Leadership or supervisory experience.
• Strong organizational and problem-solving skills.
• Understanding of inventory, receiving, and order fulfillment.
• Strong communication and customer service skills.
• Comfortable using computers and inventory or order-management systems.
• Willingness to be a hands-on leader and help wherever needed.
• Ability to safely operate a company delivery vehicle when necessary.

Responsibilities

• Lead daily branch operations, including warehouse, inventory, order fulfillment, deliveries, and customer service.
• Supervise, coach, and support branch employees.
• Set clear expectations for safety, accuracy, productivity, and customer service.
• Oversee receiving, stocking, picking, packing, and delivery activities.
• Maintain accurate inventory and help resolve inventory discrepancies.
• Coordinate with inside and outside sales teams to meet customer needs.
• Assist customers and help resolve service or order issues.
• Manage employee schedules, time records, performance reviews, and staffing needs.
• Maintain a clean, organized, and safe branch, warehouse, equipment, and vehicles.
• Ensure company procedures and safety expectations are followed.
• Step into warehouse, delivery, customer service, or VMI responsibilities when needed.
• Look for ways to improve branch efficiency, organization, and service.

Skills

Experience in warehouse operations

Leadership or supervisory experience

Organizational and problem-solving

Inventory, receiving, and order fulfil

Customer service skills

Computers and inventory systems

Hands-on leadership

Delivery vehicle operation

Job description

Industrial Supply is seeking a hands-on Branch Supervisor for the Gillette, Wyoming location. You will lead the day-to-day operations of the Gillette branch, overseeing warehouse, inventory, order fulfillment, deliveries, customer service, and employee performance while collaborating with the sales team to serve customers.

This working supervisor role requires you to lead the team and jump in to daily branch operations when needed, maintaining a safe, organized, and productive environment.