Branch Operations Leader — Service & Sales

QNB Bank; Pennsburg (Montgomery County); On-site; USD 55,000 - 75,000; Full time

Job summary

QNB Bank in Dublin, PA seeks an Assistant Branch Manager responsible for efficient branch operations and administrative duties. You will coach staff, implement Q2 Service and Sales programs, and maintain customer relationships with professional, confidential service.

The role requires supervisory experience, a high school diploma, and knowledge of banking products, including consumer lending. Occasional training and community involvement may be required.

Qualifications

• Requires strong supervisory abilities and leadership.
• Ability to coach and implement branch service standards (Q2).
• Excellent reading, writing, and arithmetic skills; product knowledge.

Responsibilities

• Assist Branch Manager in daily operations.
• Open/close the branch and service deposit products.
• Develop customer relationships and provide consultative selling.
• Ensure compliance with banking policies and security procedures.
• Provide training and support to staff and participate in community involvement.

Skills

Supervisory experience

Customer service excellence

Communication skills

Q2 Service and Sales knowledge

Education

High School diploma or equivalent

Two PBA courses (Fundamentals of Banking; Consumer Lending)

Job description

QNB Bank in Dublin, PA seeks an Assistant Branch Manager responsible for efficient branch operations and administrative duties. You will coach staff, implement Q2 Service and Sales programs, and maintain customer relationships with professional, confidential service.

The role requires supervisory experience, a high school diploma, and knowledge of banking products, including consumer lending. Occasional training and community involvement may be required.