Branch Operations Leader: Service & Sales

First Hawaiian Bank; Honolulu (HI); On-site; USD 43,493 - 60,320; Full time

Job summary

A prominent bank in Honolulu is seeking an Assistant Service Supervisor to oversee branch operations alongside the Service Supervisor. Candidates should have a high school diploma and experience in branch operations, inclusive of supervisory experience. Responsibilities will include managing staff, ensuring customer service standards, and supporting training and workflow. The role requires effective communication skills and the ability to meet business objectives under pressure.

Qualifications

• High school diploma or equivalent required.
• 2 years of experience in branch operations.
• 1 year of supervisory experience required.

Responsibilities

• Assist with overseeing branch operations and managing staff.
• Ensure customer service standards are met.
• Aid in training and recruitment processes.

Skills

Sales skills

Effective written and verbal communication

Attention to detail

Time management skills

Ability to work under pressure

Education

High School diploma/GED

Bachelor’s degree in business-related field

Tools

Microsoft 365

Job description

A prominent bank in Honolulu is seeking an Assistant Service Supervisor to oversee branch operations alongside the Service Supervisor. Candidates should have a high school diploma and experience in branch operations, inclusive of supervisory experience. Responsibilities will include managing staff, ensuring customer service standards, and supporting training and workflow. The role requires effective communication skills and the ability to meet business objectives under pressure.