Branch Operations Leader — Assistant Service Supervisor

First Hawaiian Bank; Honolulu (HI); On-site; USD 43,493 - 60,320; Full time

Job summary

First Hawaiian Bank is seeking an Assistant Service Supervisor for the Liliha Branch in Honolulu, Hawaii. This role involves overseeing branch operations and managing staff while ensuring excellent customer service.

The ideal candidate will have a high school diploma or equivalent, at least 2 years in branch operations, and supervisory experience. Proficiency in Microsoft 365 and strong communication skills are essential for success.

Qualifications

• 2 years of experience in branch operations.
• 1 year of supervisory experience (Head Teller or Service Manager Associate).
• Able to manage customer inquiries and resolve issues.

Responsibilities

• Assist with overseeing branch operations and managing staff.
• Ensure customer service standards are met.
• Support daily branch functions and workflow.

Skills

Effective written and verbal communication

Time management skills

Sales skills

Attention to detail

Education

High School diploma/GED or equivalent experience

Bachelor’s degree in business-related field

Tools

Microsoft 365 suite of applications

Job description

First Hawaiian Bank is seeking an Assistant Service Supervisor for the Liliha Branch in Honolulu, Hawaii. This role involves overseeing branch operations and managing staff while ensuring excellent customer service.

The ideal candidate will have a high school diploma or equivalent, at least 2 years in branch operations, and supervisory experience. Proficiency in Microsoft 365 and strong communication skills are essential for success.