Branch Operations Leader & Sales Coach

Centennial-Bank; Allen (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Centennial-Bank is seeking an Assistant Branch Manager to oversee daily branch operations in Texas. The ABM will support the Branch Manager, promote bank products, and drive branch performance through leadership, coaching, and customer service excellence.

The role requires supervising retail staff, ensuring compliance, and backing up all retail positions as needed. A customer-focused approach and strong teamwork are essential for success in this position.

Qualifications

• Experience with retail banking operations preferred.
• Ability to supervise staff and manage branch performance.
• Strong customer service and sales focus.
• Understanding of branch policies and compliance.

Responsibilities

• Coordinate branch objectives with management and staff.
• Hire, coach, and lead a retail support team.
• Back up all retail positions as needed.
• Process and close various loan products.
• Complete monthly branch audits.
• Maintain security procedures and environment.

Skills

Leadership

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Business/Finance degree preferred

Job description

Centennial-Bank is seeking an Assistant Branch Manager to oversee daily branch operations in Texas. The ABM will support the Branch Manager, promote bank products, and drive branch performance through leadership, coaching, and customer service excellence.

The role requires supervising retail staff, ensuring compliance, and backing up all retail positions as needed. A customer-focused approach and strong teamwork are essential for success in this position.