Branch Operations Leader - Coaching, Loans & Compliance

Self-Help Services Corp; Winter Park (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

Self-Help Services Corp is seeking an Assistant Branch Manager (ABM) in Winter Park, Florida, to supervise branch staff and ensure efficient operations. The ABM will coach staff and manage teller and ATM functions, creating a customer-centric environment.

The ideal candidate should have at least 4 years of banking or retail experience, preferably with prior lending experience and a commitment to service excellence. A flexible schedule and the ability to handle physical demands are also required.

Qualifications

• Associate degree or equivalent experience needed, Bachelor’s preferred.
• At least 4 years of banking or retail experience with branch supervision.
• Strong commitment to mission and excellent customer service.

Responsibilities

• Supervise and coordinate branch staff activities.
• Coach and train member service staff.
• Manage teller and ATM functions and compliance.
• Assist with loan processing and account issue resolution.

Skills

Customer service skills

Organizational skills

Analytical skills

Interpersonal skills

Bilingual fluency

Education

Associate degree (Bachelor’s preferred)

Tools

Microsoft Office

Credit Union systems

Job description

Self-Help Services Corp is seeking an Assistant Branch Manager (ABM) in Winter Park, Florida, to supervise branch staff and ensure efficient operations. The ABM will coach staff and manage teller and ATM functions, creating a customer-centric environment.

The ideal candidate should have at least 4 years of banking or retail experience, preferably with prior lending experience and a commitment to service excellence. A flexible schedule and the ability to handle physical demands are also required.