Branch Operations & Client Service Lead

Columbia Banking System; Dallas (OR); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive incentive plan

Professional development programs

Career growth opportunities

Comprehensive benefits (health, dental

Vision, 401(k) match

Job summary

Columbia Bank in Dallas, Oregon, is seeking an Assistant Branch Manager (ABM) to partner with the Branch Manager to ensure daily operational excellence and exceptional Breakthrough Client Service. You will supervise tellers, process transactions, and coach staff to deepen client relationships while supporting banking sales initiatives.

The ABM will back up personal bankers, assist with opening new accounts, and manage routine branch controls.

Qualifications

• High School Diploma or GED is required.
• 2 years of retail banking experience required.
• 1 year of supervisory experience preferred.
• 1 year of consumer and small business lending origination experience preferred.
• Customer service background in retail or banking.
• Ability to grow sales by developing knowledge-based relationships with clients.

Responsibilities

• Supervise and lead tellers and back up the personal banking team.
• Process transactions and open/close branch operations.
• Cross-sell bank services and refer to other departments as appropriate.
• Monitor and coach sales goals and customer relationships.
• Develop long-term relationships with consumers and businesses in the local community.
• Assist with opening new accounts and gathering loan information.

Skills

Customer service

Leadership

Attention to detail

Multi-tasking

Banking software

Education

High School Diploma or GED

Associate or Bachelor’s degree (preferred)

Tools

Spreadsheets

Banking systems

Job description

Columbia Bank in Dallas, Oregon, is seeking an Assistant Branch Manager (ABM) to partner with the Branch Manager to ensure daily operational excellence and exceptional Breakthrough Client Service. You will supervise tellers, process transactions, and coach staff to deepen client relationships while supporting banking sales initiatives.

The ABM will back up personal bankers, assist with opening new accounts, and manage routine branch controls.