Strategic Branch Leader — Sales & Service

SSB002 SOUTHSTATE BANK, NATIONAL ASSOCIATION; Berthoud (CO); On-site; USD 49,863 - 79,653; Full time

Job summary

SouthState Bank in Berthoud, Colorado, seeks an Assistant Branch Manager to support the Branch Manager in daily operations, sales, and customer service. The ABM will lead staff, drive revenue, and ensure compliance with banking rules while promoting product initiatives and self-service enrollment.

The role requires proven leadership, 3+ years in banking or related roles, and the ability to balance customer care with risk controls in a fast-paced branch environment.

Qualifications

• Education: High School Diploma or equivalent, BA degree and/or 2 years in Banking.
• Experience: Minimum of 3 years in Customer Service/Sales/Branch Manager roles.
• Strong leadership, planning and organizational abilities with good written and verbal skills.

Responsibilities

• Assist the Branch Manager to achieve sales goals and lead branch staff.
• Supervise designated staff, monitor performance, and handle HR decisions.
• Provide excellent customer service, resolve issues, and cross-sell products.
• Open new deposit accounts and process loan applications within authority.
• Ensure compliance with regulations and maintain branch security procedures.
• Support promotional campaigns and coordinate branch sales and service activities.

Skills

Customer service

Sales

Leadership

Communication

Education

High School Diploma

BA degree

Tools

PC skills

Banking software

Job description

SouthState Bank in Berthoud, Colorado, seeks an Assistant Branch Manager to support the Branch Manager in daily operations, sales, and customer service. The ABM will lead staff, drive revenue, and ensure compliance with banking rules while promoting product initiatives and self-service enrollment.

The role requires proven leadership, 3+ years in banking or related roles, and the ability to balance customer care with risk controls in a fast-paced branch environment.