Branch Operations Leader - P&L, Growth, Relocation Aid

Leoforce; Columbus (OH); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Leoforce is seeking a Branch Operations Manager in Columbus with relocation assistance. You will own day-to-day P&L for the branch, oversee Sales, Project Management/Customer Service, Technicians, Safety, Training, Equipment, Inventory & Purchasing, and Dispatching.

You will manage scheduling, billing, invoicing, and customer service coordination, while hiring and leading the full branch team. A safety-first culture and KPI reporting are key aspects of the role.

Qualifications

• Proven experience managing and directing the operations of a business unit, with direct P&L ownership.
• Strong customer service orientation and demonstrated ability to drive satisfaction.
• Financial acumen — comfortable analyzing KPIs and financial statements.
• Excellent leadership, communication, and interpersonal skills.

Responsibilities

• Own day-to-day P&L for the branch, overseeing Sales, Project Management/Customer Service, Technicians, Safety, Training, Equipment, Inventory & Purchasing, and Dispatching.
• Manage scheduling & dispatch, staff training, customer service coordination, billing/AR/AP, and invoicing/collections.
• Hire, train, evaluate, and lead the full branch team.
• Build and promote a safety-first culture, including a preventative maintenance program across all locations.
• Review weekly/monthly sales, product mix, and profitability reports; maintain close contact with key customers.
• Provide timely financial and KPI reporting to company leadership.
• Recruit talented employees across all functions of the business.
• Represent the branch in the local community — trade organizations, civic associations, and networking that supports growth.

Skills

P&L ownership

Leadership

Customer service

Financial analysis

Communication

Job description

Leoforce is seeking a Branch Operations Manager in Columbus with relocation assistance. You will own day-to-day P&L for the branch, oversee Sales, Project Management/Customer Service, Technicians, Safety, Training, Equipment, Inventory & Purchasing, and Dispatching.

You will manage scheduling, billing, invoicing, and customer service coordination, while hiring and leading the full branch team. A safety-first culture and KPI reporting are key aspects of the role.