Branch Operations Leader – P&C & Account Mgmt | Hybrid

Insurance Office of America; Anaheim (CA); Hybrid; USD 110,000 - 125,000; Full time

Benefits offered by this job

Competitive salaries and bonus

Company-paid health insurance

Paid holidays, vacations, and sickTime

401K with employer match

Professional growth and career

Respectful culture and work/familyLife

Community service commitment

Supportive teammates and rewardingWork

Job summary

Insurance Office of America (IOA) in California seeks a Branch Operations Manager for Commercial Lines. This hybrid role requires 1 day in office at select CA locations and 5+ years in insurance with active P&C license.

You’ll lead branch operations, manage performance, budgeting, HR processes, and implement policy while serving as Account Manager for part of your book of business. Ideal candidates bring strong communication, negotiation skills, MS Office proficiency, and a passion for

Qualifications

• 5+ years of insurance industry experience with broad knowledge.
• 2+ years of management experience.
• Active property & casualty licensing.
• Excellent account management skills and ability to manage a book of business.
• Strong communication, people management, and negotiation skills.
• MS Office proficiency emphasized.

Responsibilities

• Team Leadership: Direct daily activities and workflow of the branch.
• Strategic Implementation: Drive annual strategic and tactical plans.
• Financial Management: Manage branch P&L, control costs, and achieve financial goals.
• Budget Management: Understand and manage the annual budget.
• HR Management: Ensure compliance with HR processes and policies.
• Policy Enforcement: Implement and enforce company policies.
• Account Management: Spend up to 50% of time managing an assigned book of business.

Skills

Leadership

Account management

Communication

Negotiation

MS Office

Education

High School Diploma

Tools

MS Office Suite

Job description

Insurance Office of America (IOA) in California seeks a Branch Operations Manager for Commercial Lines. This hybrid role requires 1 day in office at select CA locations and 5+ years in insurance with active P&C license.

You’ll lead branch operations, manage performance, budgeting, HR processes, and implement policy while serving as Account Manager for part of your book of business. Ideal candidates bring strong communication, negotiation skills, MS Office proficiency, and a passion for