Branch Operations Leader - P&C (Hybrid)

Insurance Office of America; San Diego (CA); Hybrid; USD 110,000 - 125,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Career progression opportunities

Work/family life balance

Job summary

Insurance Office of America (IOA) is seeking a Branch Operations Manager for Commercial Lines with a hybrid work model (1 day in office) at multiple California locations including San Diego. You will lead branch operations, manage budgets, and serve as Account Manager for a book of business while ensuring policy adherence and service excellence.

The role requires an active P&C license, 5+ years in insurance operations, and strong leadership and communication skills.

Qualifications

• Active property & casualty license required

Responsibilities

• Lead branch operations and daily workflow for the team
• Drive annual strategic and tactical plans for the branch
• Manage branch P&L, costs and financial goals
• Oversee recruitment, onboarding, and succession planning
• Ensure compliance with HR processes and policies
• Monitor performance data and drive improvement

Skills

Team Leadership

Strategic Planning

Communication

Negotiation

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Insurance Office of America (IOA) is seeking a Branch Operations Manager for Commercial Lines with a hybrid work model (1 day in office) at multiple California locations including San Diego. You will lead branch operations, manage budgets, and serve as Account Manager for a book of business while ensuring policy adherence and service excellence.

The role requires an active P&C license, 5+ years in insurance operations, and strong leadership and communication skills.