Branch Operations Leader - Lean/Six Sigma Focus

PGW Auto Glass; Richmond (VA); On-site; USD 75,000 - 110,000; Full time

Job summary

PGW Auto Glass is seeking a Branch Operations Manager in Richmond, VA to oversee daily operations and drive safety, lean improvements, and profitability. You will lead inventory management, staff recruitment and development, and cost control to meet revenue targets.

You will work with Sales to support market strategy and ensure excellent customer service across the branch. The role emphasizes leadership, accountability, and continuous improvement.

Qualifications

• Experience in operations management and supervising teams.
• Strong leadership and communication skills.
• Knowledge of lean, 5S and inventory control is a plus.

Responsibilities

• Oversee daily branch operations with focus on safety, efficiency, and profitability.
• Manage inventory records, revenue performance, and cost controls.
• Recruit, train, and develop branch staff to meet service standards.
• Collaborate with Sales to support market strategy and customer satisfaction.

Job description

PGW Auto Glass is seeking a Branch Operations Manager in Richmond, VA to oversee daily operations and drive safety, lean improvements, and profitability. You will lead inventory management, staff recruitment and development, and cost control to meet revenue targets.

You will work with Sales to support market strategy and ensure excellent customer service across the branch. The role emphasizes leadership, accountability, and continuous improvement.