Branch Operations Leader: Safety, Lean, & Growth

PGW Auto Glass; North Charleston (SC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and paid holidays

Life insurance

Long-term disability

Leadership development and advancement

Job summary

PGW Auto Glass in North Charleston, SC is seeking a Site Manager to oversee the safe, compliant, and profitable operation of an assigned branch location.

You will lead daily branch operations, drive Lean initiatives, manage inventory, labor, and costs, and develop a high‑performing team to deliver outstanding service. This role requires strong analytical skills to translate metrics into improvements.

Qualifications

• Bachelor’s degree preferred; equivalent experience considered.
• 5+ years in warehouse, distribution, or branch operations with leadership.
• Strong knowledge of safety, inventory management, labor planning, and cost control.
• Experience using Lean, Six Sigma, or continuous improvement methodologies.
• Strong leadership, coaching, and people management skills.
• Excellent communication, organizational, and problem-solving abilities.
• Ability to analyze operational and financial metrics and translate data into action.
• Proficiency with standard business systems and Microsoft Office tools.

Responsibilities

• Ensure compliance with safety standards, policies, and regulations for a safe warehouse environment.
• Lead Lean, 5S, and housekeeping standards to ensure efficient product flow.
• Oversee receiving, storage, order fulfillment, shipping, and customer service.
• Partner with Supply Chain to manage branch inventory with accuracy.
• Monitor inventory metrics including shrinkage, turns, and fill rate.
• Recruit, train, coach, and motivate branch staff; foster accountability and service.
• Manage branch labor to meet demand while controlling overtime and costs.
• Control branch expenses related to materials, equipment, utilities, and overhead.
• Track key metrics: CPU, profitability vs. plan, overhead vs. plan, revenue vs. plan.
• Maintain contact with key customers; collaborate with Sales on market growth.
• Review weekly performance and implement corrective actions or improvements.
• Ensure compliance with laws and company policies; perform other duties as needed.

Skills

Leadership

Lean & Six Sigma

Communication

Problem-solving

Organizational

Data analysis

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Job description

PGW Auto Glass in North Charleston, SC is seeking a Site Manager to oversee the safe, compliant, and profitable operation of an assigned branch location.

You will lead daily branch operations, drive Lean initiatives, manage inventory, labor, and costs, and develop a high‑performing team to deliver outstanding service. This role requires strong analytical skills to translate metrics into improvements.