Retail Branch Leader: Growth, Service & Ops

Benoist Brothers Supply; Evansville (IN); On-site; USD 55,000 - 85,000; Full time

Job summary

Benoist Brothers Supply in Evansville, Indiana, seeks an experienced retail leader to manage the branch as an income center and drive performance through staffing, inventory control, and customer service excellence.

The role requires strong leadership, a business background, familiarity with HVAC industry, and the ability to communicate effectively with staff, customers, and suppliers to meeting objectives. This position is on-site and requires local market know-how.

Qualifications

• Bachelor’s in business or related field or equivalent years of relevant experience.
• 5+ years familiarity with HVAC industry.
• Strong leadership and staff management abilities.
• Excellent listening and communication with employees and customers.
• Ability to assess and resolve problems quickly.

Responsibilities

• Manages the retail outlet to achieve income and expense targets.
• Oversees promotions, displays, and pricing updates across the store.
• Supervises training of clerks and ensures courteous customer service.
• Communicates objectives and branch status to staff for performance.
• Directs branch staff, evaluates performance, and maintains career paths.
• Oversees inventory, ordering, and spot checks for accuracy.
• Monitors store activity and manages assets and budget.
• Leads effective communication with team, customers, vendors, and leadership.
• Recruit, hire, train and take corrective action per company policy.

Skills

Leadership

Communication

Organization

Customer service

Education

Bachelor’s in business or related field

Job description

Benoist Brothers Supply in Evansville, Indiana, seeks an experienced retail leader to manage the branch as an income center and drive performance through staffing, inventory control, and customer service excellence.

The role requires strong leadership, a business background, familiarity with HVAC industry, and the ability to communicate effectively with staff, customers, and suppliers to meeting objectives. This position is on-site and requires local market know-how.