Branch Operations Leader - HVAC & Inventory

Daikin Group; New York (NY); On-site; USD 90,000 - 150,000; Full time

Job summary

Daikin Group in New York State is seeking a Branch Manager to lead daily branch operations, manage staff, and drive revenue growth while ensuring exceptional customer service.

You will monitor inventory, optimize workflows, and collaborate with regional leadership to uphold safety, compliance, and loss prevention standards.

The ideal candidate brings leadership experience, HVAC industry familiarity, strong communication, and a proven track record of achieving branch goals.

Qualifications

• 1 year in a leadership/supervisory role.
• Experience in HVAC wholesale industry strongly preferred.
• Knowledge of warehouse/inventory management and material handling equipment such as forklifts.
• HVAC knowledge strongly preferred; or ability to quickly learn HVAC products/parts.

Responsibilities

• Manage and oversee the day-to-day operations of the branch including staffing and ensure successful and timely completion of assigned duties of all personnel.
• Review and approve hours worked and PTO using Kronos.
• Maintain sales – review/edit, credits, negative inventory, damage inventory and cash reconciliations.
• Communicate regularly with branch customer base to establish and maintain strong relationships. Enter all sales calls in CRM.
• Develop plans for increased branch profitability/productivity and drive continuous improvement processes.
• Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues.

Skills

Leadership

Customer service

Communication

Time management

Attention to detail

Integrity

Relationship building

Team management

Education

High School diploma or GED

College degree preferred

Tools

CRM

Mincron

Kronos

MS Office

Job description

Daikin Group in New York State is seeking a Branch Manager to lead daily branch operations, manage staff, and drive revenue growth while ensuring exceptional customer service.

You will monitor inventory, optimize workflows, and collaborate with regional leadership to uphold safety, compliance, and loss prevention standards.

The ideal candidate brings leadership experience, HVAC industry familiarity, strong communication, and a proven track record of achieving branch goals.