Branch Operations Leader - Growth, Service & Profitability

RelaDyne LLC; Texas; On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Career growth with a company that bets

Job summary

RelaDyne LLC in Texas seeks an experienced Operations Manager to oversee daily branch operations, drive profitability, and deliver service excellence. You will lead and develop branch associates while collaborating with sales, warehouse, purchasing, and customer service to run the business efficiently.

The role focuses on pricing, invoicing, inventory, budgeting, and process improvement, with emphasis on safety and adherence to company policies.

Qualifications

• Experience leading or operating management.
• Strong customer service and communication skills.
• Ability to lead, coach, and develop a team.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable working with numbers, budgets, and business performance metrics.
• Proficiency with Microsoft Office and general computer systems.

Responsibilities

• Lead, coach, train, and develop branch employees.
• Support hiring, onboarding, performance management, and employee development.
• Build and maintain strong customer and vendor relationships.
• Address customer concerns and resolve issues promptly.
• Monitor branch performance, gross profit, margins, labor, and other KPIs.
• Partner with the General Manager, Sales Manager, and Controller on budgeting and business planning.
• Oversee daily branch operations, including sales orders, pricing, invoicing, and month-end processes.
• Manage fuel and lubricant pricing, rebates, and customer-specific pricing.
• Oversee purchasing and inventory management, including cycle counts and physical inventories.
• Supervise warehouse and purchasing functions and ensure efficient inventory organization.
• Identify operational trends and implement solutions to improve branch performance.
• Ensure compliance with company policies, safety procedures, and operational best practices.
• Communicate effectively across sales, warehouse, customer service, and administrative teams.
• Support corporate initiatives, acquisitions, branch realignments, and satellite locations as needed.

Skills

Leadership

Customer service

Communication

Analytical skills

Budgeting

Time management

MS Office

Job description

RelaDyne LLC in Texas seeks an experienced Operations Manager to oversee daily branch operations, drive profitability, and deliver service excellence. You will lead and develop branch associates while collaborating with sales, warehouse, purchasing, and customer service to run the business efficiently.

The role focuses on pricing, invoicing, inventory, budgeting, and process improvement, with emphasis on safety and adherence to company policies.