Branch Operations Leader: P&L, Growth & Service

Pt Holdings USA; Houston (TX); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental & Vision Benefits

401k with Company Match

Paid Time Off and Holidays

Short-Term Disability

Long-Term Disability Insurance-Company

Life Insurance- Company Paid

Job summary

Commercial Kitchen Parts & Service in Texas seeks a Branch Manager to lead daily operations, drive profitability, and oversee HR, administration, and customer service. The role requires building a high-performing team, managing budgets, and ensuring compliance with policies and safety standards.

You will travel to client sites, partner with Business Development, and implement KPI-driven improvements to deliver reliable service and strong branch performance.

Qualifications

• AA/AS degree or equivalent experience.
• 7+ years work experience in a related service industry.
• 3+ years of management or supervisory experience.
• Driving record acceptable under auto liability insurance guidelines.
• Background check acceptable by client standards to obtain access to various customer facilities.

Responsibilities

• Coach, train, and motivate branch team members to achieve company and branch goals.
• Manage the branch’s profit and loss (P&L) and operating budget, while identifying and resolving operational issues.
• Ensure all financial transactions, including billing, warranties, and credits, are processed accurately and within required deadlines.
• Establish accountability throughout the branch by monitoring, tracking, and trending KPIs.
• Oversee branch bids, estimates, proposals, and related processes to ensure accuracy and profitability.
• Lead the interviewing, selection, hiring, and onboarding process and maintain a strong succession plan.
• Ensure the branch fleet is properly maintained, safe, and compliant with company and governmental standards.
• Conduct timely performance reviews and provide ongoing feedback and development for branch employees.
• Recommend and administer appropriate disciplinary actions while ensuring compliance with company policies and procedures.
• Travel to customer and client locations, job sites, and other locations as needed to address concerns and resolve customer complaints.
• Partner with Business Development to identify and pursue new business opportunities based on market and industry trends.
• Demonstrate strong leadership and maintain a high level of professionalism while representing Commercial Kitchen Parts & Service.

Skills

Leadership

Strategic planning

Budget management

Customer service

Education

AA/AS Degree in business or related field

Job description

Commercial Kitchen Parts & Service in Texas seeks a Branch Manager to lead daily operations, drive profitability, and oversee HR, administration, and customer service. The role requires building a high-performing team, managing budgets, and ensuring compliance with policies and safety standards.

You will travel to client sites, partner with Business Development, and implement KPI-driven improvements to deliver reliable service and strong branch performance.