Branch Operations Leader - Growth & Safety

United Rentals; Shrewsbury (MA); On-site; USD 81,000 - 121,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development & PromotionalOpport

Paid Sick Leave

Early Wage Access through Payactiv

Job summary

United Rentals, the world’s largest equipment rental provider, seeks an Operations Manager to lead delivery of quality service, supervise staff, and partner with the Branch Manager to ensure safety and policy compliance. You will oversee sales initiatives, guide performance of inside sales reps and drivers, motivate and train personnel, and promote a culture of safety and accountability.

This role requires a high school diploma (Bachelor’s preferred), 3+ years in sales and operations, strong

Qualifications

• 3+ years of sales and operational experience.
• Strong motivational and leadership skills.
• Superior customer service, teamwork and verbal/written communication skills.
• Proficient in Microsoft Office (particularly Excel).
• Valid driver's license with an acceptable record.

Responsibilities

• Support Branch Manager in implementing actions to achieve financial objectives.
• Assist the Branch Manager in ensuring compliance with all company policies.
• Oversee sales efforts and business initiatives.
• Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable.
• Motivate, coach and train personnel.
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication.
• Other duties assigned as needed

Skills

Leadership

Customer service

MS Office

Driver's license

Equipment knowledge

Communication skills

Education

High school diploma

Bachelor's degree preferred

Job description

United Rentals, the world’s largest equipment rental provider, seeks an Operations Manager to lead delivery of quality service, supervise staff, and partner with the Branch Manager to ensure safety and policy compliance. You will oversee sales initiatives, guide performance of inside sales reps and drivers, motivate and train personnel, and promote a culture of safety and accountability.

This role requires a high school diploma (Bachelor’s preferred), 3+ years in sales and operations, strong