Branch Operations Lead: Safety, Service & Growth

United Rentals, Inc.; Port Arthur (TX); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Op</n

Additional Vacation Buy Up Program (US

Early Wage Access through Payactiv (US

Paid Sick Leave

Inclusive and welcoming culture

Job summary

United Rentals, Inc. is seeking an Operations Manager to lead and coordinate the delivery of quality service, working closely with the Branch Manager to maximize branch productivity and ensure safety and policy compliance.

The role emphasizes leadership, staff development, and customer focus in a bustling equipment rental environment. You will drive sales initiatives and maintain high service standards across the team.

Qualifications

• 3+ years of sales and operational experience
• Basic knowledge of the construction rental equipment industry or related
• Strong motivational and leadership skills
• Superior customer service, teamwork and verbal/written communication skills
• Proficient in Microsoft Office (particularly Excel)
• Valid driver’s license with an acceptable record

Responsibilities

• Support Branch Manager in implementing actions to achieve financial objectives
• Assist the Branch Manager in ensuring compliance with all company policies
• Oversee sales efforts and business initiatives
• Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable
• Motivate, coach and train personnel
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
• Other duties assigned as needed

Skills

Leadership

Customer service

Communication

Teamwork

Education

High School diploma

Bachelor's degree preferred

Tools

Excel

Job description

United Rentals, Inc. is seeking an Operations Manager to lead and coordinate the delivery of quality service, working closely with the Branch Manager to maximize branch productivity and ensure safety and policy compliance.

The role emphasizes leadership, staff development, and customer focus in a bustling equipment rental environment. You will drive sales initiatives and maintain high service standards across the team.