Branch Operations Leader — Elevate Member Experience

Communication Federal Credit Union; Enid (OK); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

11 Paid Holidays

200% 401(k) match up to 5%

Competitive Pay with advancement

Paid Time Off (Starting at 16 days per

Performance Incentives

Medical plans including employee-only

Dental, Vision, Short-Term Disability

Employer Paid Life and AD&D

Employer Paid LTD

Flexible Spending Accounts

Tuition/Educational Assistance

Job summary

Communication Federal Credit Union in Enid, OK, is seeking an Assistant Branch Manager to oversee daily branch operations, supervise staff, process transactions, interview loan applicants, and mentor team members. The role emphasizes member service and efficient branch performance.

The position requires a High School Diploma or GED, and the ideal candidate has 2+ years in leadership and customer service within a financial institution.

Qualifications

• Collaborative team player with strong communication skills.
• Detail-oriented with the ability to organize and prioritize workflow.
• Experience handling customer service and cash in a financial setting.
• Leadership experience is highly preferred.

Responsibilities

• Collaborate with Branch Manager about daily branch operations.
• Interview members for loan applications and assist with the loan process.
• Resolve member inquiries regarding credit union products or services.
• Provide excellent service to members.
• Perform basic teller or financial transactions.
• Explore opportunities to mentor employees.
• Supervise branch personnel in the absence of Branch Manager.

Skills

Interpersonal communication

Attention to detail

Organizational skills

Calm under pressure

Education

High School Diploma or GED

2 years of college courses preferred

Job description

Communication Federal Credit Union in Enid, OK, is seeking an Assistant Branch Manager to oversee daily branch operations, supervise staff, process transactions, interview loan applicants, and mentor team members. The role emphasizes member service and efficient branch performance.

The position requires a High School Diploma or GED, and the ideal candidate has 2+ years in leadership and customer service within a financial institution.