Branch Operations Leader | Customer Growth & Training

D.L. Evans Bank; Salt Lake City (UT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Vacation

Sick Time

Life Insurance

Long-term Disability Insurance

Job summary

D.L. Evans Bank is seeking an Operations Supervisor in Utah to direct branch operations and staff, ensuring policy compliance and security. The role emphasizes training, customer service, and cross-selling services while supporting business development and community outreach.

Responsibilities include supervising daily workflows, maintaining accurate financial reporting, and acting as a bridge between customers and bank products. A strong leadership presence is essential.

Qualifications

• Education: High school diploma or GED required; AA/AS preferred.
• Experience: at least 3 years in retail banking operations.
• Skills: strong written and verbal communication; professional image.

Responsibilities

• Direct and administer branch operations and staff.
• Ensure adherence to operational and security policies.
• Train and supervise branch operations personnel.
• Provide prompt, professional customer service and cross-sell services.
• Drive business development and marketing of accounts.
• Balance daily transactions and report financial data as required.
• Serve as back-up to tellers/new accounts staff as needed.
• Represent the bank in the community and committees.

Skills

Communication

Customer service

Supervisory experience

Professional appearance

Education

Associate's degree or AA preferred

High school diploma or GED required

Job description

D.L. Evans Bank is seeking an Operations Supervisor in Utah to direct branch operations and staff, ensuring policy compliance and security. The role emphasizes training, customer service, and cross-selling services while supporting business development and community outreach.

Responsibilities include supervising daily workflows, maintaining accurate financial reporting, and acting as a bridge between customers and bank products. A strong leadership presence is essential.