Bank Operations Leader: Growth, Service & Leadership

D.L. Evans Bank; Boise (ID); Vor Ort; USD 55.000 - 85.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

FSA

401(k)

Employee Stock Ownership Plan

Paid Vacation

Sick Time

Life Insurance

Long-term Disability Insurance

Zusammenfassung

D.L. Evans Bank is seeking an Operations Supervisor to direct and administer branch operations, ensuring policy compliance and excellent customer service. The role includes staff training, supervision, and active business development within the community.

Responsibilities include supervising daily operations, cross-selling services, and maintaining accurate financial reporting, while representing the bank in local community activities.

Qualifikationen

• Experience in retail banking operations (teller/new accounts) required.
• Knowledge of operations policies and procedures.
• Proven involvement in community/civic/trade organizations for business development.
• Supervisory experience preferred.

Aufgaben

• Direct and supervise branch operations staff to ensure efficient service.
• Resolve customer requests and questions promptly and professionally.
• Develop and market existing and prospective accounts.
• Maintain compliance with bank policies and regulatory requirements.
• Schedule work and manage workflow for daily operations.
• Back-up support for teller and new accounts positions as needed.
• Lead training and development of branch personnel.

Kenntnisse

Strong communication skills

Supervisory experience

Knowledge of branch operations and SOP

Customer service excellence

Ausbildung

High school diploma or GED

Associate's degree preferred

Jobbeschreibung

D.L. Evans Bank is seeking an Operations Supervisor to direct and administer branch operations, ensuring policy compliance and excellent customer service. The role includes staff training, supervision, and active business development within the community.

Responsibilities include supervising daily operations, cross-selling services, and maintaining accurate financial reporting, while representing the bank in local community activities.