Branch Operations & Compliance Specialist

D.L. Evans Bank; Nampa (ID); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Vacation

Sick Time

Life Insurance

Long-term Disability Insurance

Job summary

D.L. Evans Bank, a community bank serving Southern Idaho and Northern Utah, is hiring an Operations Support Specialist.

You will assist branch and administrative staff with savings, checking, CDs, IRAs, and related operations, resolving questions promptly and maintaining professional relationships. The role includes monitoring dormant accounts, processing legal orders and social security verifications, reviewing daily reports, and providing backups for system setups and audits.

Qualifications

• Excellent written and verbal communication skills.
• Able to operate related computer applications and business equipment, including 10-key and telephone.
• High School diploma or equivalent required.

Responsibilities

• Reviews and processes all legal orders received by the department or branches, which includes verification of applicable ownership; notification to customers, branches, and special assets department as appropriate; monitoring daily 360 View Legal Order activities; and releasing of funds when applicable.
• Monitors dormant accounts and reviews daily file maintenance associated with dormant accounts.
• Receives and responds to phone calls from branch personnel in regards to teller, new accounts, and operations functions.
• Completes password resets for the following programs: Citrix, Loomis, Efunds, Test Bank, Branch Capture, Wire Exchange, Cashier’s Checks/Forms, etc.
• Reviews FIS/eFunds daily reports and monitors for Chexsystems hits, possible identity theft, and OFAC alerts.
• Assists with Reg E Monitoring and branch follow up.
• Assists with compiling and tracking audit reports and training checklists.
• Serves as a backup to Monitor and provides daily resolution of items not processed through new accounts imaging.
• Serves as a backup for setting up retail branch personnel with applicable user names and passwords for operations systems including EZTeller, Citrix, Efunds, Harland Clarke, Loomis, Cashier’s Checks/Forms, Test Bank, etc.
• Serves as a backup for monitoring daily deficit balance report, closure and reporting of delinquent accounts, verification of maintenance, and other duties associated with Overdraft Courtesy Assists
• Maintains the professional reputation of D.L. Evans Bank
• Promotes D.L. Evans Bank at all times
• Serves as a representative for D.L. Evans Bank in the community

Skills

Communication skills

Computer skills

Team player

Adaptability

Education

High School diploma

Tools

10-key

Telephone

Job description

D.L. Evans Bank, a community bank serving Southern Idaho and Northern Utah, is hiring an Operations Support Specialist.

You will assist branch and administrative staff with savings, checking, CDs, IRAs, and related operations, resolving questions promptly and maintaining professional relationships. The role includes monitoring dormant accounts, processing legal orders and social security verifications, reviewing daily reports, and providing backups for system setups and audits.