Branch Operations Leader: Client Solutions & Growth

Columbia Bank

Phoenix (OR)

On-site

USD 28,000 - 36,000

Full time

6 days ago
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Benefits offered by this job

Healthcare coverage
401(k) plan
Life insurance
Disability insurance
Tuition assistance
Mental health resources
Identity protection
Legal support
Auto/home insurance
Pet insurance
Discount marketplace
Paid vacation
Sick days
Volunteer days
Holidays

Job summary

Columbia Bank is seeking a Branch Administrator/Managerial role to ensure day-to-day branch excellence, supervise tellers, and support sales and service goals. You will process transactions, open accounts, and refer clients to other banking services while maintaining Breakthrough Client Service Standards.

Responsibilities include coaching staff, overseeing branch opening/closing, overdraft monitoring, wire transfers, and maintaining strong community relationships.

Qualifications

  • Retail banking experience required (2 years).
  • Management or supervisory experience preferred (1 year).
  • Strong customer service and relationship-building skills.
  • Ability to handle mortgage loan origination activities as a Bank MLO.

Responsibilities

  • Supervise and coach tellers and staff.
  • Process branch operations and maintain controls.
  • Achieve branch sales and service goals and deepen client relationships.
  • Open new accounts and assist with loan requests when needed.

Skills

Customer service
Leadership
Attention to detail
Multi-tasking
Spreadsheets

Education

Associate’s or Bachelor’s in banking or business

Tools

Excel
Banking software

Job description

Columbia Bank is seeking a Branch Administrator/Managerial role to ensure day-to-day branch excellence, supervise tellers, and support sales and service goals. You will process transactions, open accounts, and refer clients to other banking services while maintaining Breakthrough Client Service Standards.

Responsibilities include coaching staff, overseeing branch opening/closing, overdraft monitoring, wire transfers, and maintaining strong community relationships.

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