Branch Leadership & Client Service Leader

Columbia Bank; California; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive benefits package

401(k) with company match

Paid time off

Job summary

Columbia Bank is seeking a Branch Manager in Copperopolis, CA to lead daily branch operations, supervise tellers, and ensure outstanding client service. You will process transactions, open new accounts, and guide customers toward mortgage and loan products while meeting audits and compliance standards.

The role emphasizes coaching staff, growing consumer and small business relationships, and maintaining long-term community ties with proactive financial solutions.

Qualifications

• High School Diploma or GED required.
• 2 years of retail banking experience required.
• 1 year of management or supervisory experience preferred.
• 1 year of consumer and small business lending origination experience preferred.

Responsibilities

• Supervise and coach Tellers; manage personal banking team as needed.
• Process transactions, open accounts, and handle loan inquiries.
• Cross-sell bank services and refer to other departments.
• Ensure branch meets operational standards and passes audits.
• Develop and maintain client relationships and provide Breakthrough Client Service.

Skills

Leadership

Customer service

Sales & cross-sell

Banking operations

MLO knowledge

Attention to detail

Spreadsheet proficiency

Education

Associates or Bachelors in banking or business

Tools

MS Excel

Banking systems

Job description

Columbia Bank is seeking a Branch Manager in Copperopolis, CA to lead daily branch operations, supervise tellers, and ensure outstanding client service. You will process transactions, open new accounts, and guide customers toward mortgage and loan products while meeting audits and compliance standards.

The role emphasizes coaching staff, growing consumer and small business relationships, and maintaining long-term community ties with proactive financial solutions.