Branch Operations Leader: Assistant Manager

Central Bank; Winter Park, Northern (FL, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Central Bank in Winter Park is seeking an Assistant Branch Manager to support the Branch Manager in daily operations, customer service, and sales goals. You will help supervise staff, handle deposits and new accounts, and ensure branch security and compliance.

You will lead by example, train staff, and coordinate scheduling to optimize service quality. Strong communication, leadership, and knowledge of banking policies are essential for success in this role.

Qualifications

• Bachelor's degree or equivalent in related field.
• Experience in branch management operations or supervisory roles.
• Knowledge of banking regulations and compliance requirements.
• Ability to supervise staff and develop training programs.

Responsibilities

• Provide leadership and training to branch staff.
• Assist Branch Manager in daily branch operations and customer service.
• Assist in achieving branch sales and product goals.
• Ensure compliance with bank policies and regulatory requirements.
• Oversee security and safety procedures at the branch.
• Handle and resolve customer inquiries and complex transactions.
• Coordinate staff scheduling and workload for efficiency.
• Participate in internal committees as assigned by Branch Manager.
• Maintain a clean, professional branch environment.

Skills

Branch management

Customer service

Leadership

Regulatory compliance

Cross-selling

Training and development

Communication

Problem solving

Time management

Education

Bachelor's degree

Job description

Central Bank in Winter Park is seeking an Assistant Branch Manager to support the Branch Manager in daily operations, customer service, and sales goals. You will help supervise staff, handle deposits and new accounts, and ensure branch security and compliance.

You will lead by example, train staff, and coordinate scheduling to optimize service quality. Strong communication, leadership, and knowledge of banking policies are essential for success in this role.