Branch Operations Leader (Assistant Manager)

R1cu; Irving (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Resource One is seeking an Assistant Branch Manager in Irving, TX to assist with the direction and administration of Branch operations and ensure adherence to policies and procedures. You will oversee a full range of member services and serve as acting Branch Manager when needed, training and guiding staff to deliver prompt and professional service.

Responsibilities include daily cash handling and balancing, supervising tellers, cross-selling Credit Union products, and supporting staff

Qualifications

• High School Diploma or equivalent required.
• 2+ years’ experience in similar or related field.
• Thorough knowledge of Credit Union products, services, and policies.

Responsibilities

• Ensure that operations are conducted in accordance with established Credit Union policies, legal and regulatory requirements, and audit standards.
• Balance all transactions at the close of each day; manage tellers, run reports, and balance the vault; assist tellers.
• Promote branch business development and actively cross-sell Credit Union products and services.
• Assist with orientation of new employees and staff training sessions; ensure personnel are well trained and cross-trained as necessary.
• Replace Branch Manager as necessary and assist with personnel functions.
• Provide guidance for Member Service Representatives and tellers; supervise branch staff.
• Review and monitor the work of Branch personnel; provide suggestions and support as necessary.
• Assist with staffing level determinations and scheduling.
• Assist with tracking progress and conducting performance appraisals; implement corrective actions as needed.
• Complete other duties, including cross training in current or other departments.

Skills

Supervisory experience

Interpersonal skills

Communication skills

Teller knowledge

Credit union products knowledge

Staff training

Education

High School Diploma or equivalent

Job description

Resource One is seeking an Assistant Branch Manager in Irving, TX to assist with the direction and administration of Branch operations and ensure adherence to policies and procedures. You will oversee a full range of member services and serve as acting Branch Manager when needed, training and guiding staff to deliver prompt and professional service.

Responsibilities include daily cash handling and balancing, supervising tellers, cross-selling Credit Union products, and supporting staff