Branch Operations Leader – Banking & Member Services

CUES TRAINING FACILITY; Plano (TX); On-site; USD 55,134 - 58,197; Full time

Job summary

InTouch Credit Union is seeking a results-driven Assistant Branch Manager in Plano, TX to lead Branch Operations and deliver exceptional member service. This full-time role requires a strong background in financial services, lending, and digital banking solutions.

Candidates should have at least five years of experience in financial services, with three or more years in leadership and coaching. A bachelor’s degree is preferred or equivalent professional experience.

Qualifications

• Bachelor’s degree preferred or commensurate professional experience.
• Five (5) or more years in financial services, banking, or member relationship management.
• Three (3) or more years of leadership experience with coaching and team development.
• Strong understanding of financial consultative services, lending, and digital banking solutions.

Skills

Leadership Experience

Coaching & Development

Customer Relationship Management

Digital Banking Knowledge

Team Management

Education

Bachelor’s degree in business, finance, or related field

Tools

CRM Systems

Core Banking Software

Financial Analysis Tools

Job description

InTouch Credit Union is seeking a results-driven Assistant Branch Manager in Plano, TX to lead Branch Operations and deliver exceptional member service. This full-time role requires a strong background in financial services, lending, and digital banking solutions.

Candidates should have at least five years of experience in financial services, with three or more years in leadership and coaching. A bachelor’s degree is preferred or equivalent professional experience.